Tuckerton. I just put a new impellar in the pump. The black box is the filter I guess. 3 levels, 1st a sponge, 2nd carbon, 3rd bio stuff. I will get a photo of pump underneath.
I really don't think it's a matter of surface agitation or flow. I think because the overflow isn't skimming the stuff from the surface. I wish I was closer to you, it sounds as though someone coming to check out the setup might really help.