Folks, if you've recently upgraded or renewed your annual club membership but it's still not active, please reach out to the BOD or a moderator. The PayPal system has a slight bug which it doesn't allow it to activate the account on it's own.
In another thread was posted for a member group buy from Reef Cleaners. This thread is about the customer service experienced.
The order came in and half of the inverts ended up deceased. John refunded me the 3 Emerald crabs ASAP. However, 2 days later was told by Eric and Mark_C there stuff...
Customer rep got back to me and they will be providing store credit. Not sure how much as they asked for pics of the Lobo and pics of package received. So glad I took them pics as I unboxed.
How i felt about the coral I received. One I didn't get and they sent me some other one.
One was a teal/green lobo, blue duncan and blue/green sympodium. No idea what 2 of these pics are that I sent them.