Folks, if you've recently upgraded or renewed your annual club membership but it's still not active, please reach out to the BOD or a moderator. The PayPal system has a slight bug which it doesn't allow it to activate the account on it's own.
Nope. Looks like many items sold out. Shipping is $40, not bad.
The only thing I cannot find is frag size. I see many frags for sale lately and they state 0.25 to 0.5 inches for me that is to small and don't buy.
Now many places don't put the frag size.
There was injured one by us a few years ago and contacted the local non-profit zoo, Popcorn Park Zoo.
It did not look good and wing just hung down; its stayed very close to lake edge.
The zoo guy caught it with a net in about 30mins. It was big and I have some cool shots of its head and eye...
The light flickered all night so eventually unplugged it. Plugged it back in this morning and flickered a little and now steady. No reply from customer service. Not to mention still waiting on the additional screws, been a month.
Just saw an email from them asking for pics. We tossed everything and sent a pic of the Trochus as Eric paid $5 or $6 a piece.
I replied stating no pics just these and now wait again.
I assumed that was the problem. Unfortunately, seems others had issues with customer service when light stopped working 6 months to a year later. Either way I am buying another to be safe.
So now after a month of running them one light has started to flicker. All connections are good. I have emailed the company today and will see what they come back with.
In another thread was posted for a member group buy from Reef Cleaners. This thread is about the customer service experienced.
The order came in and half of the inverts ended up deceased. John refunded me the 3 Emerald crabs ASAP. However, 2 days later was told by Eric and Mark_C there stuff...
Customer rep got back to me and they will be providing store credit. Not sure how much as they asked for pics of the Lobo and pics of package received. So glad I took them pics as I unboxed.