Just wanted to give some positive feedback to reefermaddness.com. I just received an order from them on Saturday and not only did I receive all corals (including a VERY large A. robust) in one piece, but many free frags were added to the order. All corals went into the tank after ample acclimation and seem to be very healthy. Also, Chris from reefermaddness just called me today to follow up and make sure everything went good and all corals came in healthy and whole.
Another note, on the day of shipping, one of the corals that was purchased (for a fellow reefer) did not look good, so Chris called to say he wasn't shipping that one, and allowed a replacement without extra charge.
I feel in these times, when many sellers don't care about the health of the corals, and only about the sale, this type of personal attention to the consumer and the livestock is not only rare, but VERY appreciated in my book.
Good job reefermaddness!
Another note, on the day of shipping, one of the corals that was purchased (for a fellow reefer) did not look good, so Chris called to say he wasn't shipping that one, and allowed a replacement without extra charge.
I feel in these times, when many sellers don't care about the health of the corals, and only about the sale, this type of personal attention to the consumer and the livestock is not only rare, but VERY appreciated in my book.
Good job reefermaddness!