Hi everyone!
I just want a little perspective and to know if I'm being unreasonable.
Last week, I placed an order at saltwaterfish.com ($200+) and attempted to use their advertised coupon for first time customers of 15% off. When I applied the coupon to my cart, it only gave me 10% off so I created a support request.
![image.jpg image.jpg](https://www.njreefers.org/data/attachments/7/7148-8850931248eb4b3dff9c1068fac68fa2.jpg)
They replied that the coupon was only for 10% - but I linked them back to their own site where the 15% was still visible :
http://www.saltwaterfish.com/category-saltwaterfish-coupons-super-specials
And they just "closed out" my inquiry and changed the 15% to 10% ... Except that? I had taken screenshots
![image.jpg image.jpg](https://www.njreefers.org/data/attachments/7/7151-870623c70db3538fb42fa384b5d0c5be.jpg)
![image.jpg image.jpg](https://www.njreefers.org/data/attachments/7/7149-d7dcc7a3f561b221ff7438088f4266b6.jpg)
This morning, after they closed out my previous request, I initiated another - but at this point? I'm wondering if it's worth it?
![image.jpg image.jpg](https://www.njreefers.org/data/attachments/7/7150-29c3b91aed990f8ca533b584bc40ca8e.jpg)
Am I being unreasonable? Is this a reputable place? It's ONLY $10 but at the same time it's MY $10.
I just want a little perspective and to know if I'm being unreasonable.
Last week, I placed an order at saltwaterfish.com ($200+) and attempted to use their advertised coupon for first time customers of 15% off. When I applied the coupon to my cart, it only gave me 10% off so I created a support request.
![image.jpg image.jpg](https://www.njreefers.org/data/attachments/7/7148-8850931248eb4b3dff9c1068fac68fa2.jpg)
They replied that the coupon was only for 10% - but I linked them back to their own site where the 15% was still visible :
http://www.saltwaterfish.com/category-saltwaterfish-coupons-super-specials
And they just "closed out" my inquiry and changed the 15% to 10% ... Except that? I had taken screenshots
![image.jpg image.jpg](https://www.njreefers.org/data/attachments/7/7151-870623c70db3538fb42fa384b5d0c5be.jpg)
![image.jpg image.jpg](https://www.njreefers.org/data/attachments/7/7149-d7dcc7a3f561b221ff7438088f4266b6.jpg)
This morning, after they closed out my previous request, I initiated another - but at this point? I'm wondering if it's worth it?
![image.jpg image.jpg](https://www.njreefers.org/data/attachments/7/7150-29c3b91aed990f8ca533b584bc40ca8e.jpg)
Am I being unreasonable? Is this a reputable place? It's ONLY $10 but at the same time it's MY $10.