Placed order with indo pacific sea farms over the phone. They took several days to get back to me. However, items arrived nicely packed. They were actually the first retailer I ordered online from. I had just gotten my yellow tang and he wasn't eating just yet. Got a couple of ok softies and of course the heaven tang. Let me just say, to this day, none of my tangs eat anything faster than when they ate Tang Heaven Red (Gracilaria parvispora). The yellow and green wasn't worth it. If I ever had a veggie grazie hunger strike, this stuff would be what I use. Unfortunately, the tangs ate it faster than I could grow it (the caulerpa outcompeted it). They sent me a few free corals as well (LOL....one actually had an aiptasia sticking right out of it). Overall pretty good but not the best value unless I felt like treating my tangs to some expensive meals.